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Emergency Procedures Emergency Procedures


When Calling

  1. Give your name.
  2. Give your extension number.
  3. Give building name and room number or other specific location.
  4. Describe the condition clearly and accurately.
  5. DON'T HANG UP! Let the person you are talking to end the conversation; other information may be needed.
Campus Safety on Duty: 909 448-4950
Campus Security Officers / Business Office909 448-4950
Emergency911 OR 4950 (24 hrs/day)
Ambulance911 (24 hrs/day)
Fire or Explosion911 (24 hrs/day)
Off Campus Security – Call your local authorities to report the incident and then notify the ULV Security Department and Risk Management
Campus Security Officers / Business Office909-448-4950
Risk Management 
Emergency911 (24 hrs/day)
Ambulance911 (24 hrs/day)
Fire or Explosion911 (24 hrs/day)
Facilities Management
Maintenance Control Center4725
After Hours Emergency Service ONLY909-448-4950
Environmental Health & Safety
Chemical & Biochemical Spills909-448-4950
Toxic Fumes909-448-4950

After hours call 909 448-4950 or 911 for any emergency.

General Information

Be Prepared

  • Know the exit routes from you office, floor, building and building leaders.
  • Know the location of the nearest exit and an alternate one in case one is blocked.
  • Know the location of the designated Assembly Area for your building.
  • Know the location of fire alarm pull stations for your building.
  • Know the location of fire extinguishers.
  • Learn how to use a fire extinguisher before a fire.

To arrange for hands on fire extinguisher training call the Safety Office at extension 4723.


Hostile Intruder(s) Emergency Action Plan

When a hostile person(s) is actively causing deadly harm or the imminent threat of deadly harm within a building, we recommend the following procedures be followed:

  • Lock yourself in the room where you are in and turn the lights off at the time of the threatening activity.
  • If communication is available, call 911.
  • Don't stay in the open hall.
  • Do not sound the fire alarm. A fire alarm would signal the occupants in the rooms to evacuate the building and thus place them in potential harm as they attempted to exit.
  • Barricade yourself in the room with furniture or anything you can push against the door.
  • Lock the window and close blinds or curtains.
  • Stay away from windows.
  • Turn all lights and audio equipment off.
  • Try to stay calm and be as quiet as possible.
  • If for some reason you are caught in an open area such as a hallway or lounge type area, you must decide what action to take.
    1. You can try to hide, but make sure it is a well hidden space or you may be found as the intruder moves through the building looking for victims.
    2. If you think you can safely make it out of the building by running, then do so. If you decide to run, do not run in a straight line. Keep any objects you can between you and the hostile person(s) while in the building. Use trees, vehicles or any other object to block you from view as you run. When away from the immediate area of danger, summon help any way you can and warn others.
    3. If the person(s) is causing death or serious physical injury to others and you are unable to run or hide, you may choose to play dead if other victims are around you.
    4. The last option you have if caught in an open area in the dorm, may be to fight back. This is dangerous, but depending on your situation, this could be your last option.
    5. If you are caught by the intruder and are not going to fight back, follow their directions and don't look the intruder in the eyes.
    6. Once the police arrive, obey all commands. This may involve your being handcuffed or made to put your hands in the air. This is done for safety reasons and once circumstances are evaluated by the police, they will give you further directions to follow.

This Emergency Action Plan cannot cover every possible situation that might occur.

Nevertheless, it is a training tool that can reduce the number of injuries or death if put into action as soon as a situation develops. Time is a critical factor in the management of a situation of this manner.

Warning Signs

It must be stressed that if you have had contact with ANY INDIVIDUALS who display the following tendencies, that you contact the Campus Security, student affairs officials, the Psychological Counseling Service or other university official in a timely manner:

  • Threatens harm or talks about killing other students, faculty or staff.
  • Constantly starts or participates in fights.
  • Loses temper and self-control easily.
  • Swears or uses vulgar language most of the time.
  • Possesses or draws artwork that depicts graphic images of death or violence.
  • Assaults others constantly to include immediate family members.
  • Possesses weapons (firearms or edged weapons) or has a preoccupation with them.
  • Becomes frustrated easily and converts frustration into uncontrollable physical violence. 

Emergency Evacuation Procedures

In this event:

  1. Fire alarms or verbal notice will be used to sound the evacuation.
  2. Remain calm, walk quickly but do not run.
  3. Exit via stairway, DO NOT USE ELEVATORS.
  4. Follow instructions of the Building, Floor Safety Representatives and Campus Security Department or other emergency personnel.
  5. Seek out and give assistance as needed to any disabled persons in the area.
  6. If time permits, turn off the power to all electrical equipment and close doors.
  7. Go to the designated Evacuation Assembly Area for your building. These are located outside away from the building. Keep roadways and walkways clear for emergency vehicles.
  8. WAIT FOR INSTRUCTIONS from emergency personnel. DO NOT RE-ENTER THE BUILDING until instructed to do so by the Campus Security Department or other emergency personnel.


During an Earthquake:

  1. Stay in the building. Do not evacuate until instructed by Emergency personnel or the area appears to be unsafe.
  2. During the shaking take shelter under tables, desks, or similar sturdy places.
  3. Keep away from overhead fixtures, windows, filing cabinets and bookcases, or any tall object.
  4. Assist any disabled persons in the area and find a safe place for them.
  5. If you are outside, stay outside. Move to open areas away from buildings, trees, power-lines and roadways.
  6. If you are driving pull over and stop. Do not stop under overpasses, near trees, light poles, power lines, and near buildings.

After an Earthquake:

  1. Check for injuries; give or seek first aid.
  2. Be alert for safety hazards; fire, electrical, gas leaks, etc.
  3. DO NOT use telephones. DO NOT use roadways unless necessary. Keep them open for emergency use.
  4. Be prepared for aftershocks.
  5. Cooperate, keep informed and remain calm.

Evacuation after an Earthquake:

  1. Seek out any disabled or injured persons in the area and give assistance. Exit via stairway. DO NOT USE ELEVATORS.
  2. Beware of falling debris or electrical wires as you exit.
  3. Go to your designated Evacuation Assembly Area or an open area away from buildings, trees, power-lines, and roadways.
  4. Wait for instructions from emergency personnel.


Evacuation Rally Map Click here.


Everyone should be on the alert for fire hazards. Report any fire hazard to Safety at ext. 4723.

Upon Discovery of a Small Fire: (A fire that is waste basket size or smaller.)

  1. Alert occupants in the immediate area. Sound the fire alarm if necessary.
  2. Immediately call 911 and Campus Security at 4950 from a safe location.
  3. Evacuate the area if needed. DO NOT USE ELEVATORS, USE THE NEAREST STAIRWAY.
  4. If trained and it is safe, attempt to extinguish the fire.

Upon Discovery of a Large Fire:

  1. Pull emergency alarms and give verbal alarm.
  2. Call 911 or 911 from a safe location.
  3. Call Campus Security at 4950 from a safe location.
  4. Evacuate the building, alerting people as you go. Seek and assist any disabled persons in evacuating the building.
  5. Exit via stairway, DO NOT USE ELEVATORS.
  6. Make sure all doors leading to the main hallways are closed to prevent further spread of smoke and flames.
  7. If you have to exit through smoke, crawl to the exit. Cleaner air will be one to two feet above the floor.
  8. Once outside, move to the designated Evacuation Assembly Area for your building. This is an open area at least 150 feet away from the effected building(s). (See Emergency Evacuation Area List) AVOID INNER COURTYARDS. Keep roadways and walkways clear for emergency vehicles.
  9. Wait for instructions from Campus Security or emergency personnel. DO NOT RE-ENTER THE BUILDING UNTIL INSTRUCTED TO DO SO.

If Trapped During A Fire:

Before opening any door, feel it near the top. If it is hot, do not open it. Use another exit. If you should become trapped, do the following:

  1. Call 911 and Campus Security at 4950 and tell them your exact location and your situation.
  2. Place a blanket or similar article along the bottom of the door to keep out smoke. If possible, wet the material first.
  3. Close as many doors between you and the fire as possible.
  4. Hang a light colored material (sheet, jacket, tablecloth, etc.) out of the window to attract the of rescue teams below. DO NOT JUMP.

Clothing Fire:

  • If your clothing is on fire. Drop to the floor and roll.
  • If another person's clothing is on fire, smother the fire with a blanket, rug, or heavy coat. Call for help. Administer first aid if trained.

Fire Extinguisher Operation

Fire extinguishers should only be used by trained personnel on small (no larger than waste paper basket size) fires.

If you have been trained and if the fire is small (waste basket size or smaller) with no heavy black smoke and you know what is burning, locate the appropriate fire extinguisher and approach the fire keeping low to the floor to avoid any smoke. Follow the P-A-S-S procedure that you learned during you fire extinguisher training:

Never enter a room filled with smoke and always keep an exit at your back.

P – Pull the pin on the handle.
A – Aim at the base of the fire from 6 to 8 feet away.
S – Squeeze the handle.
S – Sweep from side to side at the base of the fire until extinguished.


In the event of an explosion in the building, take the following actions:

  1. Immediately take cover under tables, desks or other such objects that will give protection against flying glass and debris.
  2. After the effects of the explosion have subsided, call 911 and Campus Security at 4950.
  3. If necessary, activate the building alarm system.
  4. Evacuate the immediate area of the explosion.
  5. Seek and assist any disabled persons in evacuating the building. Exit via the stairway, DO NOT USE ELEVATORS.
  6. Once outside, move at least 150 feet away from the effected building to the designated Evacuation Assembly Area for your building (see list). Keep roadways and walkways clear for emergency vehicles.
  7. WAIT FOR INSTRUCTIONS from emergency personnel. DO NOT RE-ENTER THE BUILDING until instructed to do so by the Campus Safety Department or other identified Emergency personnel.

Power Outage

In the Event of a Power Outage:

  1. Between 7:30 am and 4:00 p.m., notify Facilities Management ext.: 4725. Phones may not be operating properly. If there is no answer, send a messenger to the Facilities Management Office by runner.
  2. After hours, notify Campus Security 4950.
  3. If evacuation of the building is necessary, exit via stairway, DO NOT USE ELEVATORS.
  4. Seek and assist any disabled persons in evacuating the building.
  5. Laboratory personnel should secure experiments or activities that may present a danger with the electrical power off or when it is restored unexpectedly. Notify the lab instructor immediately and contact the lab manager if a specific hazard exists call Campus Security at 4950 after hours. If there are special procedures you wish to be carried out in the event of a future power outage, make prior arrangements with the Environmental & Safety Specialist.
  6. When mechanical ventilation is interrupted, vapors or chemicals may reach hazardous concentration levels. To avoid this, use natural ventilation and clean up or put away chemicals and close containers. If this is not possible, respirators may be required.


In the Event Other People Are Trapped in an Elevator:

  1. Tell the passengers that you will get help.
  2. Call Campus Security at 4950.
  3. Try to keep the trapped passengers calm. Talk to them until a Campus Security Officer or others such as elevator service technician arrives.

If You Are Trapped In An Elevator:

  1. Use the Emergency Telephone in the elevator to call for help. If there is no phone, push the Emergency Bell button. Continue to intermittently push the alarm bell button until someone responds.
  2. Stay in the elevator until an elevator technician arrives to help you out. Do Not attempt to rescue yourself by climbing out through any opening.
  3. Stay calm.

Evacuation of Disabled Persons

Visually Impaired Persons

In the event of an emergency, tell the person the nature of the emergency and get consent from them by offering to guide them to the nearest emergency exit. Have the person take your elbow to escort them. (This is the preferred method when acting as a "sighted guide.")

Hearing Impaired Persons

Two methods of warning are:

  1. Writing a note, telling what the emergency is and the nearest evacuation route. For example: "FIRE-go out the rear door to the right and down- NOW!"
  2. Turn light switch on and off to gain attention and then indicate with gestures what is happening and what to do.

Area of Refuge

If someone is unable to be evacuated take them to an "Area of Refuge". This could be an enclosed stairwell, office, or restroom protected by fire doors and walls. Have them wait there. Notify the Campus Security or Fire Department personnel as soon as possible of the victim's location.

Hazardous Material Spill or Release Chemicals and Solvents

If immediate fire or health hazard exists or medical assistance is required, call 911 and Campus Security at 4950, activate alarm, evacuate area and await assistance.

For small spills not involving immediate danger to life and or property:

  1. Confine the spill.
  2. Evacuate the immediate area and limit access.
  3. Notify area supervisor.
  4. Consult the Material Safety Data Sheet before attempting a clean up to determine the hazards associated with the chemical.

Any spill that can potentially cause injury to a person or property must be reported to Safety at ext. 4723 or 4950.

First Aid


  2. IF TRAINED, give appropriate first aid until the Campus Security Officer arrives.

Heart Attack or Chest Pains

  1. Call 911.
  2. Help victim to comfortable position.
  3. Loosen clothing at waist and neck.
  4. Ask victim if he or she has medication.
  5. If trained give rescue breathing or CPR as necessary.
  6. Keep victim comfortable, not hot or cold.
  7. Reassure victim until advanced medical personnel arrive.

Choking (conscious):

  1. If the victim can cough or talk leave them alone, encourage the victim to cough.
  2. If victim can not cough, talk, or breathe, stand behind the victim with one of your legs between the victim's legs for support. Keep your head to the side of the victim's head.
  3. With one hand, find the victim's belly button.
  4. Make a fist with the other hand, and place the thumb side of the fist against the middle of the victim's abdomen, just above the belly button.
  5. Grab the fist with the other hand and give quick, upward thrusts.
  6. Each thrust should be a separate attempt to force the object out.
  7. Do not stop unless the victim starts to breathe on their own, becomes unconscious.

Controlling Bleeding

  1. Cover the wound with a dressing. Press firmly against the wound (direct pressure).
  2. Elevate the injured area above the heart, only if you suspect that a bone is not broken.
  3. Call 911.
  4. Cover the dressing with a roller bandage. Tie the knot directly over the wound.
  5. If bleeding does not stop:
    1. Apply additional dressing and bandages.
    2. Use a pressure point to squeeze the artery against the bone.

Poisoning and Drug/Alcohol Overdose

  1. Call 911.
  2. Campus Security at 4950.
  3. Try to find out what substance was involved and how taken.
  4. Do not give anything by mouth until you have been advised by medical professionals.
  5. Monitor airway, breathing, and circulation.
  6. Stay with victim and assist as necessary.

Chemical Overexposure

If the victim has inhaled, ingested, or been splashed by a dangerous substance, follow these procedures:

  1. Call 911 and Campus Security at 4950 immediately.
  2. Eyes – Flush with water for 15 minutes.
    Skin – Flush with water for 15 minutes.
  3. Remove contaminated clothing.
  4. Inhalation – Move to fresh air.
  5. Ingestion – Call 911

Contact Contact



The Office of Campus Safety is located on the ground floor of the Parking Structure at:

2021 D Street
La Verne, CA 91750

For any questions, comments, or concerns, please call the office at (909) 448-4950 or dial 4950 from any campus phone.

The University of La Verne prides itself on having a safe and inviting campus that welcomes visitors for an afternoon or students for years of study. Campus Safety Officers are patrolling campus 24 hours a day, 7 days a week, including holidays.



Campus Security Authority Training Click here.

Evacuation Rally Map Click here.

Staging Enabled